FAQ

  1. Does the products certificated?

    Yes, Our truss product has passed the CE, TUV engineering tests and SGS certificates.

  2. What about the lead time?

    Around one week for sample. Around one month for mass production. It is depend on which goods you would like to order.

  3. Do you have any MOQ limit?

    No limit for the MOQ

  4. How do you ship the goods and how long does it take to arrive?

    Normally ship by sea. It takes 15 to 45days depend on where you are. If you prefer shipping goods via Express or air, we will do our best to help you.

  5. How to proceed an order?

    After you send inquiry to us and we achieve an agreement about your purchase, we will proceed with your order ASAP.

    First- we make drawing according to your requirements.

    Second- make quotation after your confirmed drawing.

    Third- we start production after received down payment.

    Forth- we send the picture of the goods to you once the goods are ready to shipping.

    Fifty- shipping goods after received full payment.

  6. Do you offer any guarantee for the products?

    Yes, we offer 2 years warranty to our products.

  7. What specification should I tell you if I wanna get the quotation?

    1. Alloy 2.Size 3. Temper 4. Estimated quantity.

    If any question, please contact us, we have many specialties in R&D, design, producing and sales which will help you to solve your problems during purchasing.

  8. What's your payment term?

    We accept T/T,Western Union, L/C,D/A,D/P etc.

Packaging & Shipping

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